Ellie can
- Identify itself as a virtual receptionist
- Capture caller details and the reason for calling
- Use approved branch information
- Record a summary or transcript where disclosed
- Prepare a follow up for the branch
- Escalate agreed situations
Optional AI phone answering
Ellie answers, records the reason and prepares the follow up.
Ellie is a virtual receptionist module for out of hours and overflow calls. Activation follows line setup, branch scripting and acceptance testing.
Illustrative scenario preview
See how a call becomes a branch action.
These are fictional visual demonstrations, not recordings of real callers. Production audio examples will be added only after live validation.
Sales enquiry
Fictional transcript
Choose a scenario and press run.
Branch result
The summary and follow up action will appear here.
Clear phone boundaries
What Ellie does and what Ellie does not do.
Ellie does not
- Give legal, financial or valuation advice
- Reveal another caller or branch record
- Confirm security, access or occupancy information
- Invent property facts
- Hide that it is a virtual receptionist
- Replace emergency services or professional advice
Per branch pricing
£199 per month
Includes 300 connected AI minutes for one configured branch line.
Included300 minutes
Additional usage50p per minute
MeasurementMonthly total, rounded once
Test, failed and unanswered calls are excluded. Usage statements are prepared for approval. Nothing is automatically sent or charged without the agreed process.
Add after the core pilot
Prove the managed service first, then accept the phone module.
Ellie can be introduced as a separately tested module once the branch script, privacy wording and line configuration are approved.