Every service.
One managed system.

Portal, website and email leads are sorted and turned into clear replies in your branch voice. Hidden valuation opportunities and missing information are flagged.

You send

The original enquiry and any relevant property information.

You receive

A human checked response ready for your team, plus clear flags where action is needed.

Measured as

One response for one genuine inbound enquiry.

Property details are shaped into clear, attractive copy without filling gaps with invented facts.

You send

Property facts, photographs, notes and any required branch wording.

You receive

A full description, portal summary and brochure copy in one coherent package.

Measured as

One package for one property, not one item for every component.

Property launches, branch news, market moments and review content are turned into concise posts that sound like your agency.

You send

The property, story, result or message you want to share.

You receive

One core post with the agreed platform adaptations.

Measured as

One core content idea, not a separate item for every normal platform variation.

Local instruction winning messages are created around one area, audience, channel and proposition.

You send

The area, audience, offer, proof point and intended channel.

You receive

Approved campaign copy for up to 250 recipients using standard merge fields.

Measured as

One campaign for one channel, area, audience and proposition.

New stock is compared with the branch information supplied so the team has a focused list of people worth contacting first.

You send

The new property and the authorised applicant information available to the branch.

You receive

A practical match sheet for internal branch use.

Measured as

One matching exercise for one new property where enabled.

Send a plain instruction and receive a clear letter or email using your agency branding and voice.

You send

The recipient, property, purpose and confirmed facts.

You receive

A subject line and complete agency branded draft ready for approval.

Measured as

One recipient, property and communication purpose.

One viewing note can be turned into the agreed viewer, vendor and buyer communications without counting each draft separately.

You send

The viewing notes, feedback and any next action.

You receive

The agreed follow up set, checked and ready for the branch.

Measured as

One case for one viewing event.

Weekly vendor updates, viewing feedback, missing information prompts and price review conversations are prepared property by property.

You send

Property activity, viewing outcomes and the branch position.

You receive

A clear update ready for each vendor covered by the service.

Measured as

One update for one active property and one reporting cycle.

Routine landlord updates and property communications are drafted from confirmed instructions. Higher risk matters are separated for professional review.

You send

The landlord, property, purpose and confirmed facts.

You receive

A routine communication, or a clear escalation where the matter is high risk.

Measured as

Usually one direct letter unless a separate landlord workflow is agreed.

Well timed review requests and measured responses help the branch protect and grow its reputation.

You send

The completed service moment, review or issue requiring a response.

You receive

A warm request or a calm, considered response ready for approval.

Measured as

One review request or one response draft.

One active sales matter can produce the agreed buyer, vendor and solicitor communications for that reporting cycle.

You send

The current position, outstanding points and next actions.

You receive

A coordinated pack of clear updates and chase messages.

Measured as

One active matter for one reporting cycle.

Agreed property information requirements are checked before listing copy is treated as ready.

You send

The property facts and documents available to the branch.

You receive

A clear list of confirmed, missing and unverified information.

Measured as

Included with a listing package unless a standalone audit is ordered.

Live stock that has reached the agreed age is surfaced for a diplomatic branch conversation rather than being left unnoticed.

You send

The live property register, pricing history and branch context.

You receive

A clear internal prompt and an approval ready conversation draft.

Measured as

Part of Vendor Care for each eligible property review.

Tiffbox branded reporting shows what was prepared, service usage, performance and the work waiting for the branch.

Your branch receives

An email summary, secure browser report and downloadable PDF.

The portal shows

Only reports deliberately released to that branch through an expiring, revocable link.

Data boundary

Reports use aggregate figures and labels, not customer contact details.

A concise branch email separates what has been done, what needs approval and what is worth knowing.

Done for you

Work completed or prepared since the previous briefing.

Waiting on you

Approvals, missing information and branch decisions.

Worth knowing

Important flags without filling the inbox when there is nothing useful to say.

The Hub counts work once when the first human checked version is ready and compares it with the branch agreement.

Your branch can see

Clear service totals in the monthly report.

The Tiffbox team can see

Allowances, forecast, revisions, operator time and internal margin.

Commercial control

No capacity pack or additional fee is added without prior agreement.

Staff can forward an email, type a short instruction or send a voice note instead of completing another long form.

Email

Works as the dependable core intake route from day one.

WhatsApp

Recognised staff numbers are matched to the correct branch. Unknown numbers are quarantined until a Tiffbox reviewer verifies them through an authorised route.

Voice notes

Approved audio is transcribed and turned into a usable draft without retyping.

Ellie answers the configured branch line, captures the reason for calling and prepares the follow up for the team.

Included

300 connected AI minutes per branch each calendar month.

Usage

Connected seconds are totalled for the month and rounded once to the next whole minute.

Control

Statements are prepared for approval. Additional minutes are 50p and are never hidden.